VR has been a huge issue in Finland. They have had so many problems: trains have been freezing, technical problems, problems with their workers and at the end lately people have start beating up conductors.
Today I was thinking, why there isn't a new train company coming to Finland, they would make a great business. Just like in Japan, there's Japan Railways, but at the same time there is e.g Keio line. I know people would prefer other company, if there only was.
Today I had my first problem with VR, as I don't use often trains. I only use them when I'm going to my mother and today was the day I was heading to my mothers. Ok, so I had 5€ bill in my hand and I wanted to charge my travel card, because this way my trip costs only 0.85€ (as I'm student). Otherways it's something a bit over 2€.
So I went to a charging machine at the station and I click "5€, pay cash..." Then I was putting my 5€ bill, but I didn't find a place for it. Soon I noticed IT DOESN'T TAKE BILLS?! Only coins and card. Seriously?
Then I went to a Kiosk, but it had so huge line, that I didn't see a reason to wait 5minutes, as when people are in the station, they are usually in a hurry. And so I missed my train. Since when bills haven't been money?!
VR, you make peoples life hell.